Career Opportunities

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

We are seeking a compassionate and skilled Emergency Veterinarian to join our team. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and report directly to the Regional Manager.

Hospital Overview:

Animal Emergency Clinic-O’Fallon is located 40 minutes from St. Louis and is a 24/7 emergency hospital.  Our veterinarians and staff members are prepared to treat your pet if a sudden accident, illness or trauma occurs and you need qualified help – fast.  Our experienced veterinary professionals are always prepared to give critical medical attention with skill and compassion on evenings, weekends and holidays.

The team at AEC–O’Fallon is composed of highly skilled professionals who are passionate about mentorship and supporting the growth of newer doctors or those looking to sharpen their expertise in specific areas. We offer access to a Board-Certified Surgeon who is enthusiastic about training and mentoring, particularly in advancing surgical skills. Additionally, our diverse caseload includes a steady flow of exotic animals, ensuring a dynamic and enriching experience where no two days are ever alike.

O’Fallon, Missouri is a thriving, family‑focused city right outside of St. Louis offering an exceptional blend of safety, community, affordability, and amenities. Often recognized in national rankings—such as being named one of the “Most Livable Small Cities in the U.S.” and one of the best places for families—O’Fallon consistently scores high for its quality of life, low crime rate, and excellent schools

With affordable housing, convenient access to St. Louis, and a strong sense of belonging, O’Fallon is an ideal place for families and young professionals seeking a welcoming suburban home that doesn’t sacrifice opportunity or leisure.

If this sounds like a team you want to be a part of, please email your resume to Julia Stephens. 

Key Responsibilities

• Comprehensive patient exams and medical work-ups
• Client communication and education
• Performing diagnostic procedures and surgery
• Maintaining accurate medical records
• Pharmacy duties such as prescribing medications to patients and following controlled substance protocols
• Promote teamwork and staff efficiency
• Work with the Hospital Manager on weekly priorities and expectations
• Evaluate and monitor protocols for the daily running of the hospital from intake to discharge
• Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld
• Participate in practice management updates and training at all levels
• Performs other duties as assigned by Management.

Qualifications (Required)

• Veterinarian degree (DVM or VMD) from an accredited college or university
• Current State Veterinary License
• DEA registration must be obtained and maintained
• 1+ years of experience in a veterinary emergency practice
• Strong diagnostic and clinical skills.
• Excellent surgical and dental skills.
• Ability to work well in a team-oriented environment.
• Exceptional interpersonal and communication skills.
• Commitment to providing compassionate and high-quality veterinary care.
• Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
• Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work.
• Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

• Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other necessary examinations. Diagnosis and prescribe appropriate treatment.
• Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital.
• Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff.
• Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback.
• Business Acumen: Ability to understand the management and finances of the veterinary hospital practice.
• Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients.
• Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Signing, retention, and relocation packages up to $75,000
• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

The RISE Mentorship Program is a year-long immersive experience designed to support new veterinary graduates as they transition from an academic setting and into the “real world” of clinical practice. RISE Centers pair new graduate veterinarians with experienced mentors to provide hands-on learning, real-time case management, and professional development. Participants also join a nationwide cohort of peers, building a supportive network that lasts well beyond the program.

Who is this program for?

• New veterinary graduates who are eager to practice high-quality medicine and grow their clinical skills in a supportive, real-world setting.
• Candidates interested in working in General Practice (GP), Emergency (ER), or Mixed Animal Practices, depending on location availability.

What does this program offer?

• Full-Time employment in a RISE Center with hands-on mentorship, while slowly transitioning to independently managing a caseload.
• Dual Mentorship Model: On-site support from a "home hospital" mentor and centralized guidance from the national mentorship team.
• Competitive Compensation: Salary tailored to the specific hospital and regions budget.

Comprehensive Benefits Package includes:

• Full-time employee benefits
• Competitive Sign-on bonus
• Relocation assistance available
• Ask about our training assistance bonus
• CE reimbursement allowance and paid PTO days for CE events

Where will this take place?

• Nationwide! We have hospitals across the country to meet your geographical preferences.

When does this program start?

• We have flexibility for you to start when it works best for you!

Center Details:

• Animal Emergency Clinic-O’Fallon is located 40 minutes from St. Louis and is a 24/7 emergency hospital. Our team is composed of highly skilled professionals who are passionate about mentorship and supporting the growth of newer doctors or those looking to sharpen their expertise in specific areas.
• We offer access to a Board-Certified Surgeon who is enthusiastic about training and mentoring, particularly in advancing surgical skills. Additionally, our diverse caseload includes a steady flow of exotic animals, ensuring a dynamic and enriching experience where no two days are ever alike.
• The base salary starts at $125,000 annually, with pro-sal opportunities available.

Why PetVet?

Our RISE program is designed to help early-career professionals take the first step in their veterinary journey—with opportunities to build hands-on experience, deepen their knowledge, and be part of a team that truly cares. Participants also gain exposure to our growing continuing education (CE) program, supporting long-term growth and development across clinical and leadership pathways.

Summary of Position:

These duties will include, but may not be limited to: keeping accurate medical records, clerical work, client education, promotion of hospital services, and support of the organization.  This position requires some knowledge of hospital procedures, policies, and services, patient treatment protocols, hospital computer systems, and the standard procedures, records, and terminology used in a veterinary hospital.  The anesthesia technician provides support to the veterinarian by assisting with patient restraint, procedures, surgery, nursing care, admittance and discharge while providing direct assistance by ensuring patient health and safety surrounding a procedure.

Responsibilities:

• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, and pain
• Be comfortable with various techniques of patient restraint
• Understand and limit the potential exposure to bites, scratches, and injuries to self and others
• Understand that employees in this role are exposed to various cleaning solutions, chemicals, odors, noises, and animal wastes
• Understand zoonotic disease risk in the work environment and use appropriate safety equipment and policies to protect self and others
• Perform observations, treatments and administer medications, including proper and compete documentation, as directed by the veterinarian
• Prepare and assist with diagnostics and procedures
• Perform laboratory tests and radiographs
• Fill prescriptions and understand security measures of controlled drugs
• Operate and properly maintain hospital equipment (fluid pumps, scales, anesthetic monitors, etc.)
• Understand and implement proper disinfection guidelines
• Communicate with clients about the status of patients as directed by the veterinarian
• Participate in all mandatory staff meetings
• Communicate and approach job duties in a mature manner
• Foster teamwork approach and work well with all members of the hospital team
• Ability to describe and administer common medications, inhalant anesthetics, and agents used in surgical patients including indications and reactions
• Calculate and administer CRIs
• Assign appropriate ASA status to patients and formulate an acceptable and patient-specific anesthetic plan in collaboration with attending veterinarian
• Ability to describe, set up, and operate monitoring equipment, breathing systems and their indications, and anesthesia machine components
• Properly and safely perform endotracheal intubation under appropriate supervision of the attending veterinarian
• Assess proper anesthetic depth and adjust protocol accordingly
• Ability to identify and respond to an adverse cardiovascular and/or respiratory complication or reaction
• Ability to perform swift and accurate CPR

Duties:

• Day prior to surgery
  • Be sure clients have confirmed surgery and coordinate with CSR to attain and prepare patient records
  • Review exam findings, medical history, medication usage, and diagnostic results of patient
  • Prepare anesthetic record according to veterinary orders
  • Be sure all needed medications, supplies, and equipment are stocked and available
  • Discuss any concerns or special plans with veterinarian
• Morning of surgery
  • Ensure vital signs were attained and current weight is recorded (check with DVM if weight is different than expected)
  • Ensure IV catheter is placed in an acceptable location with t-port attached
  • Schedule patient walk (and additional set of vitals if needed) prior to estimated induction
  • Review anesthetic record for accuracy, draw up, label, and organize medications
  • Administer pre-medications according to plan and schedule
• Set up Pre-Op:
  • Anesthesia machine (perform leak test, check iso level and soda lime)
  • Endotracheal Tubes (select expected size, one smaller and one larger, perform leak test), laryngoscope, tie, and sterile lube
  • Monitoring equipment (ECG, SpO2, blood pressure)
  • Fluid pump(s)
• Patient Pre-op:
  • Ensure veterinarian has performed daily exam and be sure no changes are warranted
  • Connect patient to IV fluids, monitoring equipment, and pre-oxygenate for at least 5 minutes
  • Induce and intubate patient, ensuring proper tube placement in the trachea and not further than the thoracic inlet
  • Monitor patient as usual following surgical plan
  • Ensure completion of Surgery Morning and Anesthesia Checklists
• Patient Post-Op:
  • Be conscious of patients needs and ensure kennel preparation (brachycephalic, non-ambulatory, hypothermic, number of fluid pumps, etc.)
  • Patient should remain intubated until definitive ability to swallow is observed. Follow brachycephalic protocol when indicated.
  • Continuous Sp02 should be monitored until extubated, post extubation result should be documented on chart to ensure patient is able to oxygenate without airway support
  • Schedule at least 3 hourly vital and SpO2 monitoring or longer if any are outside of parameters (then schedule until normal followed by one to make sure they stayed normal) then according to veterinarian orders on treatment sheet
  • Complete charting and charges
  • Fill post-op prescriptions as needed
• Day of discharge:
  • Review discharge instructions and medications for accuracy
  • Update charges and ensure veterinarian reviews for accuracy
  • Prepare patient for discharge-remove IVC and hypafix, check for soil/blood, brush and fluff, fit for E-Collar
  • Coordinate with CSR patient discharge, assisting out to vehicle and ensuring all medications and patient belongings are present

Schedule: Tuesday & Wednesday from 8:00 AM - 5:00 PM

Sign-on Bonus Available for qualified applicants!

At Animal Emergency Clinic, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

The Veterinary Assistant / Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Key Responsibilities

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Qualifications (Required)

• 2–3 years of experience as a Veterinary Assistant or Veterinary Technician required.
• Must be comfortable and experienced administering CPR to coding/critical patients.
• Must have experience monitoring anesthesia.

Preferred Skills (Nice to Have)

• Prior experience in an emergency veterinary hospital strongly preferred.
• 3+ years of overall experience preferred.
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or as required by State.
• Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
• Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
• Initiative: Proactively looks for the opportunity to address and follow through on work activities.
• Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
• Communication: Uses effective and appropriate methods of interacting with others.
• Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Adherence to Rules and Instructions: Consistently follows standard procedures.

Schedule

Four 10-hour or three 12-hour swing shifts (hours vary between 12 p.m. and 3 a.m.), working Friday through Monday.

Shift Differential

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

The Veterinary Technician / Assistant supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Key Responsibilities

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Qualifications (Required)

• 2-3 years of experience as a Veterinary Assistant or Veterinary Technician required.
• Must be comfortable and experienced administering CPR to coding/critical patients.
• Must have experience monitoring anesthesia. 

Preferred Skills (Nice to Have)

• Prior emergency hospital experience strongly preferred.
• 4+ years of experience preferred.
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or as required by State.
• Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
• Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
• Initiative: Proactively looks for the opportunity to address and follow through on work activities.
• Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
• Communication: Uses effective and appropriate methods of interacting with others.
• Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Adherence to Rules and Instructions: Consistently follows standard procedures.

Schedule

Four 10-hour overnight shifts (between 5:00 p.m. and 6:00 a.m.), scheduled on Sunday, Monday, Tuesday, and Wednesday.

Shift Differential

$5/hr from 8 p.m.–6 a.m. on Saturday and Sunday

$3/hr from 8 p.m.–6 a.m. on Monday–Friday

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

PetVet Care Centers' Animal Emergency Clinic St. Louis is currently seeking an Experienced Receptionist to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

• The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• Must have at least 2 years in the veterinary field with STRONG triaging skills.
• Must be able to handle a busy workflow while remaining calm and professional.
• All receptionists are cross trained in the treatment area and must have restraining skills to assist the technicians and veterinarians.

Preferred Skills (Nice to Have)

• ER or urgent care experience is preferred. Tech skills are preferred.

Schedule

• Sat/Sun/Mon from 12pm-12am, Wednesday from 9am-3pm.
• Must be able to take Sat/Sun no exceptions.
• Work schedule is posted at least 1 month in advance.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

• The Hospital Manager works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service.

Key Responsibilities

• Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
• Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
• Orients and trains new clinic staff to the hospital and duties.
• Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discussions with the Regional Manager weekly.
• Conducts timely performance appraisals.
• Documents and reports accidents; files appropriate reports.
• Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
• Manages schedules for technical and administrative staff coordinates the DVM.
• Monitors Workforce Management for missed punches and management of overtime hours daily.
• Administers the daily operations.
• Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
• Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
• Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9’s from local vendors.
• Assists in resolving issues with pet owners where appropriate.
• Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieve goals set in each area.
• Responsible for all local accounting functions; ensure daily financial information is accurate.
• Oversees the management of the inventory and ensures proper documentation and systems are in place.
• May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
• May be responsible for contracts or negotiations with insurance providers.
• Maintain compliance of current licensure and the display of the same. Maintaining updated licenses for DVMs.
• Performs other duties and responsibilities as assigned by the Manager.

Qualifications

• Bachelor’s degree in business, health science or related field preferred.
• At a minimum, five years of direct office management experience, including at least two years of supervisory experience is preferred.
• May consider an equivalent combination of education, certification, training, and/or experience.
• Ability to provide customer service in a courteous, prompt, and efficient manner.
• Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization-specific software.
• Establish and maintain productive and cooperative working relationships.
• Active time management and organizational skills to complete work promptly.
• Excellent communications skills both orally and in writing.
• Must be flexible with scheduling and able to work some weekends and holidays.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Depending on the functional area of assignment, tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
• Other duties and responsibilities as assigned by management.

Preferred Skills (Nice to Have)

• Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
• Analytical skills: strong ability to analyze information quickly and efficiently as it relates to the hospital’s finances.
• Strategic planning: the ability for financial forecasting, marketing plans, and long-term plans for the growth of the practice.
• Leadership: ability to effectively manage and direct hospital staff towards a common goal.
• Decision-making skills: possess the ability to make good decisions, solve problems, and decide on essential matters.
• Communications: demonstrate the ability to communicate, orally, and in writing, effectively to convey necessary information to hospital staff.
• Resourcefulness and adaptability: the ability to take the initiative and get things done as well as the ability to adapt to changes or new information.
• Compliance: ability to understand and manage important compliance regulations and requirements of the hospital.
• Planning and prioritizing: must be able to organize work efficiently, set priorities, and establish plans and timetables for achieving goals.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

The RISE Mentorship Program is a year-long immersive experience designed to support new veterinary graduates as they transition from an academic setting and into the “real world” of clinical practice. RISE Centers pair new graduate veterinarians with experienced mentors to provide hands-on learning, real-time case management, and professional development. Participants also join a nationwide cohort of peers, building a supportive network that lasts well beyond the program.

Who is this program for?

• New veterinary graduates who are eager to practice high-quality medicine and grow their clinical skills in a supportive, real-world setting.
• Candidates interested in working in General Practice (GP), Emergency (ER), or Mixed Animal Practices, depending on location availability.

What does this program offer?

• Full-Time employment in a RISE Center with hands-on mentorship, while slowly transitioning to independently managing a caseload.
• Dual Mentorship Model: On-site support from a "home hospital" mentor and centralized guidance from the national mentorship team.
• Competitive Compensation: Salary tailored to the specific hospital and regions budget.

Comprehensive Benefits Package includes:

• Full-time employee benefits
• Competitive Sign-on bonus
• Relocation assistance available
• Ask about our training assistance bonus
• CE reimbursement allowance and paid PTO days for CE events

Where will this take place?

• Nationwide! We have hospitals across the country to meet your geographical preferences.

When does this program start?

• We have flexibility for you to start when it works best for you!

Center Details:

• Animal Emergency Clinic-Kirkwood is located 20 minutes from St. Louis and is a 24/7 emergency hospital. Our veterinarians and staff members are prepared to treat your pet if a sudden accident, illness or trauma occurs and you need qualified help – fast. 
• Our team is composed of highly skilled, collaborative professionals who are passionate about mentorship and growth. Whether you're a newer doctor or an experienced clinician looking to sharpen your skills in a specific area, you'll find dedicated support and guidance here. Our strong culture of teamwork means help is always available, and you're never alone in challenging cases.
• The base salary starts at $125,000 annually, with pro-sal opportunities available.

Why PetVet?

Our RISE program is designed to help early-career professionals take the first step in their veterinary journey—with opportunities to build hands-on experience, deepen their knowledge, and be part of a team that truly cares. Participants also gain exposure to our growing continuing education (CE) program, supporting long-term growth and development across clinical and leadership pathways.